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Intelligent Service Management System (iSMS)
What's it about

ISMS is an easy to use field service management software solution that streamlines your company's field staff schedule and customer data management.

It is used by managers and supervisors to allocate workers to field tasks and monitor their performance.

Field Staff use it to find information about their tasks, report on their work, optimize the time and resources allocated for each job.

Why choose iSMS ?

Job Management

Schedule & Dispatch

Map & GPS Tracking
  • Advandced job management and search - so you can find jobs quickly and efficiently.
  • Clean user interface ensures easy and intutive use.
  • Keeping their service history all in one place.
  • Dispatch field staff quickly with fingertip based on availability and location.
  • See the real-time location of your field staffs.
  • Navigate to unfamiliar customer's place.
  • Easy operations dramatically reduce time spent in job scheduling.

  • Self Service Portal

    SMS Notification

    Mobile Apps
  • Extend your customer service during unstaff hours.
  • Improve customer satisfaction via SMS notification of job's status.
  • Giving your field staff all the information they need to work efficiently.
  • Reduce the number of calls and increase customer satisfaction.
  • One time PIN to ensure the job has been done and accpeted by authorised person.

  • Cloud Based
    Most Affortable Price
  • Control your field staff schedule from anywhere and anytime.
  • Local support (same time zone and languages).
  • As low as RM 2.00 even lower than teh tarik cost.
  • Managed and protected by AIMS Malaysia.
  • No hidden cost.
  • No monthly and setup fees.
  • No users limit.

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